Banfield Pet Hospital at 430 Northwest Eastman Parkway in Gresham, Oregon

Customer Reviews about Banfield Pet Hospital

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  If I could give negative stars, I would. This place isn't even worth one star. I was a wellness plan member with my dog, and one terrible experience is all it takes to lose the rating. Banfield almost killed my dog. I freakin took her in for a dental cleaning. I picked her up and they said she would act "drunk" the rest of the day. They said the anesthetic brought her heart rate under but they gave her more meds and she was fine. Well guess what, the rest of the night my dog was crying in pain like I've never heard before (I will never get the image out of my head), throwing up all night, which turned into blood, and she went limp. I took her back because they are a VET. But they called me right when I walked out the door and told me I need to take her somewhere else. I was livid. They f-ed up my dog and couldn't even take care of their mess. My family ended up paying $1900 in emergency vet bills to save her life. I argued with the vets at Banfield but they would not reimburse me or own up to their mistake. They kept playing the whole situation off and saying that it was "probably some underlying disease". Well guess what, the hospital tested for all the possible diseases and they were all negative. The next morning Banfield even sent the hospital the wrong info for my dog, which caused them to do an extra unnecessary $200 test. In the end, it was that Banfield had given her too much anesthetic FOR A F-ING DENTAL CLEANING and caused a kidney infection that was killing her. We didn't get reimbursed, and we spent all our emergency money to save her. We have a baby. We can't afford Banfield to make mistakes like that.
  March 04, 2017

  by Rachel Davis-Schnoor
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  The Gresham location is the only location that I have used and I absolutely Love them..My Baby Chopper was misdiagnosed from a different vet office and I was told to take him home and say my good byes there was nothing that could be done and he was going to die! in those exact words...I had my melt down and called Banfield and they got him right in and did there test and found out that he had a bad thyroid and put him on some meds and BOOM I still have my baby and he is happy healthy and active...So yep they rock in my book!! and huge thank you to a very loving and caring group of people...
  December 29, 2016

  by Kimberly Acevedo

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About Banfield Pet Hospital in Gresham